Contact
Talk to a person who works on FlowMock.
Support, billing, feature requests, or a stuck proxy setup - one address covers all of it. We usually reply within one business day.
Faster than email
Most setup questions are already answered in the guides. Start here if you want an answer right now.
Need help with a proxy setup?
Include your proxy URL (redact anything sensitive), the session key you are testing with, a log entry id from the dashboard if you have one, and what you expected versus what happened. That is usually enough for us to reproduce it on the first pass.
Found a bug?
Email support@flowmock.dev with the steps to reproduce it. Bugs that block a release get looked at first.
Billing and refunds
Write from the email on your account and mention the organization name. Our refund policy explains what to expect.